Privacy Policy

Effective Date: May 6, 2025

At Heirloom Seed Hub (“we”, “us”, or “our”), accessible from www.heirloomseedhub.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and payment details when you place an order.
• Non-Personal Information: Browser type, IP address, referring site, and usage data through cookies or analytics tools.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.
• Communicate order updates, offers, or support responses.
• Improve our website and services.
• Prevent fraudulent transactions and ensure security.
• Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Payment Information

We use Razorpay, a secure third-party payment gateway, to process transactions. Razorpay collects your payment data directly, and we do not store sensitive payment details like card numbers or CVV.

For more details, refer to Razorpay’s Privacy Policy.

4. Cookies

Our website uses cookies to:

• Maintain your shopping cart session.
• Understand how users interact with our site.
• Enhance your browsing experience.

You can choose to disable cookies via your browser settings, although this may affect certain functionalities.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such third parties.

8. Your Rights

You may request:

• Access to your personal information.
• Correction or updates to your data.
• Deletion of your data, subject to legal and transactional constraints.

To exercise your rights, email us at support@heirloomseedhub.com.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 Email: support@heirloomseedhub.com
📞 Phone: 9848002594
📍 Address: 2-1-1, Nagapuram, Pedaparupudi Mandalam, Krishna District, Andhra Pradesh – 521321