Terms and Conditions

Effective Date: May 6, 2025

Welcome to Heirloom Seed Hub (“we”, “us”, or “our”). By accessing and using our website at www.heirloomseedhub.com (the “Website”), you agree to the following Terms and Conditions.
Please read them carefully before using our services or placing an order.
1. Use of the Website
– You are welcome to browse and shop on our website for personal gardening purposes.
– You agree not to misuse our website or engage in unlawful activity through it.
– We reserve the right to refuse service or terminate access if we suspect misuse or violation of these Terms.
2. Products and Services
– We sell heirloom and open-pollinated seeds suitable for home and hobby gardening.
– Product descriptions and images are for general guidance and may differ slightly due to natural variations.
– Availability and pricing are subject to change without notice.
3. Orders and Payments
– Orders can be placed through the website using Razorpay, our secure payment gateway.
– Payments must be completed to confirm an order.
– We reserve the right to cancel any order due to product unavailability, errors in pricing, or suspected fraudulent activity.
4. Shipping and Delivery
– We ship across India. Shipping charges and delivery timelines are mentioned at checkout.
– Delivery times may vary based on location, weather, and courier service availability.
– We are not liable for delays caused by third-party delivery providers.
5. Return and Refund Policy
– As seeds are perishable and sensitive items, we do not accept returns.
– If you receive the wrong or damaged product, please contact us within 7 days of delivery with photos, and we will issue a refund or replacement as applicable.
– Refunds, if approved, will be processed through the original mode of payment within 7-10 business days.
6. Intellectual Property
– All website content, including product images, descriptions, and branding, is the property of Heirloom Seed Hub and may not be reproduced without written permission.
7. Privacy Policy
– We respect your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.
8. Disclaimer
– Germination and plant performance depend on several factors including climate, soil, watering, and care. We do not guarantee specific results.
– Product information is for general guidance and should not be treated as professional agricultural advice.
9. Governing Law
– These Terms are governed by the laws of India. Any disputes will be resolved in the jurisdiction of the courts in Krishna District, Andhra Pradesh, India.
10. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
Email: support@heirloomseedhub.com
Phone: 9848002594
Address: 2-1-1, Nagapuram, Pedaparupudi Mandalam, Krishna District, Andhra Pradesh – 521321